Thank you for shopping with YLS FOOTWEAR. We are happy to assist you with any returns on items that arrive damaged or defective. Please email us at firstname.lastname@example.org for assistance. Please review the following policies:
- You have 1 day from receipt date to contact us regarding a damaged product or items shipped in error. Any request to return defective product must be made within 5 days of receipt.
- We do accept returns on items within 15 days of receipt. Buyer pays to return ship. Prior authorization is required on all return requests. Please contact seller for authorization.
- Any product showing signs of use or are returned with damaged or missing packaging, stickers, etc., will be returned to the customer and no refund will be issued.
- Please return shoes in a separate shipping box or poly bag for clothing. Shoes returned in just their shoe box will be refused and no refund issued.
WE APPRECIATE YOUR BUSINESS.